Refund and Return Policy
Returns and Refunds
30-Day Return Policy
We stand behind every product we sell. If you are not completely satisfied, you can return your item within 30 days of delivery for a full refund or exchange.
Conditions for Returns
- Item must be unused and in its original packaging
- Proof of purchase required
- Return shipping costs are covered by Bolts and Beans for defective items
How to Return
Email us at hello@boltsandbeans.com with your order number and reason for return. We will send you a return authorisation and instructions within 1-2 business days.
Refunds
Once your return is received and inspected, we will notify you by email. Refunds are processed within 5-7 business days to your original payment method.
Exchanges
If you would like to exchange an item, please contact us and we will do our best to get the right product to you quickly.